The succulents will be sent bare-rooted. During the process of removing the soil, the roots may sometimes be pulled off, which is normal. To ensure the safe transportion, the succulents will be dried, which may make them appear smaller than in the photos. This is also normal.
① If the succulents are rotten, please contact us in 3 days after receiving, we will do a refund. ② We do not support for leaf breakage and excessive growth during transportation. ③ If you find that the bottom layer of leaves is rotten, please remove those leaves.
